The Upper House Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in South Seberang Perai
The Upper House Hotel
VERVEA, Aspen Vision City, 22A, Jalan Vervea 10, 14110, Lebuhraya Bandar Cassia, South Seberang Perai, Penang, 14110, Malaysia
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Located in Simpang Ampat, The Upper House Hotel is a 1-minute drive from Design Village Outlet Mall and 6 minutes from Bukit Batu Kawan. This hotel is 18.6 mi (30 km) from Queensbay Mall and 3.3 mi (5.3 km) from Negeri Pulau Pinang Stadium.Show More
We Price Match
Last booked 12 hrs ago
Amenities
ParkingFree
24-hour front desk
Luggage storageFree
Restaurant
Wake-up call
Wi-Fi in public areasFree
Fax/copying service
Safe at front desk
All Amenities
Property Description
Located in Simpang Ampat, The Upper House Hotel is a 1-minute drive from Design Village Outlet Mall and 6 minutes from Bukit Batu Kawan. This hotel is 18.6 mi (30 km) from Queensbay Mall and 3.3 mi (5.3 km) from Negeri Pulau Pinang Stadium.
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4.4/5
Very GoodGood service and nice hotel
All 121 Reviews
Surroundings
Airport: Penang International Airport
(24.6 km)
Train: Bukit Mertajam Railway Station
(22.7 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Premier King Room
1 King bed
31.5m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Upper King Room
1 King bed
15.3m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Upper Twin Room
2 Single bed
15.3m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Guest Reviews
4.4/5
Very Good
121 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.2
- Location4.5
- Service4.4
Average for similar properties in South Seberang Perai
AI Summary
The accommodation provides excellent service, clean modern rooms, and a convenient location near industrial parks and leisure areas. However, breakfast diversity and toilet door functionality need improvement.
Jayne Chiam
March 12, 2025
Good front desk service, need to have more choices for hotel’s breakfast
HT-David
March 6, 2025
挺乾淨
衞生：環境非常好
Translate
Muhamad Adli Fadhli Bin Abdul Ghani
February 28, 2025
Good service and nice hotel
Nik Nur Aisyah Nik Md Zain
February 18, 2025
Room is clean
Guest User
February 15, 2025
overall is very good. i like the location very much, and the cleanliness are most important for me
Guest User
February 13, 2025
Single bed very small and breakfast so bad
Anonymous User
February 8, 2025
The room was dark and cozy, making it easy to sleep well. However, I was awakened around 8 AM by the sound of a vacuum cleaner operated by the staff, though my partner wasn’t disturbed.
The tatami-style bed was comfortable, providing a unique and relaxing experience. The hot shower, however, required letting the water run for about five minutes before it warmed up—a surprise when the receptionist informed me. When I questioned whether this was wasteful, he simply responded, "It is what it is," explaining that the heater is located on a high floor.
Overall, I was satisfied with the stay, but considering the price paid, it didn’t feel cheap. The breakfast options were somewhat limited, and by the time I arrived, the nasi lemak was nearly finished. A little more variety and better replenishment would have been appreciated.
Shafei Omar
January 28, 2025
Everything is good, and I liked the hospitality provided by the hotel
Services & Amenities
Most popular business facilities
Parking
Free
24-hour front desk
Luggage storage
Free
Restaurant
Wake-up call
Wi-Fi in public areas
Free
Restaurant
Restaurant
Restaurant
Style: Buffet
Open for: Breakfast
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking is available Off-site parking.
Parking
Free
Business Services
Fax/copying service
Front Desk Services
Safe at front desk
Luggage storage
Free
Wake-up call
Concierge service
24-hour front desk
Languages Spoken
English
Malay
Public Areas
Elevator
No smoking in public areas
Water purifier
Health & Wellness
Beauty and makeup
Cleaning Services
Laundry service (on-site)
Safety & Security
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeAmerican
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | MYR 16.00 (approx. PHP 207.32) per person |
Children 13–17 years old | MYR 23.00 (approx. PHP 298.02) per person |
Adult | Buffet:MYR 23.00 (approx. PHP 298.02) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is MYR 100.00 (approx. PHP 1,295.72) per room.
Deposit Payment Methodscredit card, cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2020
- Number of Rooms: 89
Located in Simpang Ampat, The Upper House Hotel is a 1-minute drive from Design Village Outlet Mall and 6 minutes from Bukit Batu Kawan. This hotel is 18.6 mi (30 km) from Queensbay Mall and 3.3 mi (5.3 km) from Negeri Pulau Pinang Stadium.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite at the hotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 89 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite at the hotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 89 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.